Cancellation policy
Consumers (§ 13 BGB) have a statutory right of withdrawal.
Cancellation policy
You can cancel your contract declaration within two weeks without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods. The period begins at the earliest with receipt of this instruction. To comply with the revocation period, it is sufficient to send the revocation or the item in time. The revocation is to be addressed to:
PhotoFabrics GmbH
Peter Sapper Dipl.-Ing. Textiltechnik (FH) (Managing Director)
Teinacherstraße 40
D-71634 Ludwigsburg (Registered office of the company)
E-mail:info@teppich-printer.de
Tel: +49 (0) 7141 - 89 92 93
Consequences of revocation
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return the performance received in whole or in part, or only in a deteriorated condition, you may be required to compensate us for the loss in value. This shall not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as would have been possible for you in a store, for example. In addition, you can avoid the obligation to pay compensation by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Items that can be sent as a parcel are to be returned. Items that cannot be sent by parcel post will be collected from you. You have to bear the cost of return if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a contractually agreed partial payment. Otherwise, the return is free of charge for you. Obligations to refund payments must be fulfilled within 30 days after sending your notice of revocation.
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form.)
- To [Insert: Name/company, address, e-mail address and fax number, if available]:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for paper communication)
- Date
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(*) Delete as applicable.
Exclusion orPremature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded; for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence; for the delivery of newspapers, journals or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.